JaneResearch Lab

Research tools

Stable IA tools first, then beta workshop shells. Prefer a facilitator? Request one matched to your goals: UX, systems, graphic design, engineering, and more.

Stable

Full release tools for production IA research.

15-25 min per participant · 5-15 users

Card sorting

Discover how people group and label content

Participants drag cards into groups and name the categories. Open sorts uncover how people naturally organize content; closed sorts validate an existing information architecture. Create a unique share link so named sessions land in one facilitator results view (export CSV). Local demo still works offline.

Open card sortingRequest a facilitator

When to use

  • Redesigning navigation or site structure
  • Stakeholders disagree on content groupings
  • You need evidence before committing to an IA
  • Launching a new product area

You'll walk away with

  • Category labels in users' own words
  • Agreement scores per card placement
  • Outlier cards that do not fit
  • Exportable CSV for analysis

10-20 min per participant · 8-20 users

Tree testing

Test whether people can find it in your menu

Paste your hierarchy, write realistic tasks, and watch participants click through one level at a time. Measure success rate, directness, and the exact paths people took. Unique share links collect named sessions into one results view (not live watch).

Open tree testingRequest a facilitator

When to use

  • Validating a navigation structure before build
  • Users report they cannot find things
  • Comparing two IA options
  • Checking findability after a redesign

You'll walk away with

  • Task success rate
  • Directness score
  • Full click paths including wrong turns
  • CSV export for stakeholder reports

Beta

Beta

Pick by situation, not jargon. Each tool saves in the browser and exports when you are done.

Beta

3-8 min per task

First-click test

You need a quick check that the primary action is obvious on a screen.

Measure initial navigation instincts on a screen or mock.

Example

Task: update your appointment. Hotspots: Top nav, Reschedule CTA, Sidebar, Footer. See which wins.

Open toolRequest a facilitator
Beta

5-15 min

Preference / A-B concept test

The room is split between two directions and you need a clear vote.

Compare two concepts with structured preference votes.

Example

Calendar-first vs provider-first booking. Vote, capture why, and leave with a counted decision.

Open toolRequest a facilitator
Beta

30-60 min per session

Usability script + note taker

You are running a moderated session and need a clean debrief afterward.

Script tasks, capture observations, and tag severity live.

Example

Tasks: open upcoming visit, reschedule, add a provider note. Log blockers as you go.

Open toolRequest a facilitator
Beta

45-90 min workshop

Journey / service blueprint

Handoffs are messy and the team needs one shared map of the flow.

Stages, touchpoints, and backstage work on one board.

Example

Map Awareness to Follow-up for patient booking. Spot where clinic staff and software diverge.

Open toolRequest a facilitator
Beta

1-3 hours

Design-system audit checklist

You need a pass/fail snapshot of system coverage before a roadmap talk.

Walk a product against a reusable design-system checklist.

Example

Audit Jane booking UI against tokens, buttons, focus states, and docs. Export the punch list.

Open toolRequest a facilitator
Beta

30-60 min

Prioritization

Too many ideas, not enough capacity, and you need a ranked list today.

Rank work with the framework that fits the room.

Example

Rank self-serve reschedule, messaging, and waitlist alerts. Leave with a scored order.

Open toolRequest a facilitator
Beta

8-20 min

Crazy 8s / sketch-and-vote

The team is stuck and needs volume of ideas before debating details.

Timed ideation grid with a quick vote round.

Example

Prompt: eight ways to improve mobile appointment booking. Sketch, vote, export winners.

Open toolRequest a facilitator
Beta

45-120 min

Heuristic review

You want a structured expert pass before scheduling usability sessions.

Structured expert review before you recruit participants.

Example

Review the Jane booking flow for status visibility, error recovery, and consistency.

Open toolRequest a facilitator
Beta

15-40 min to build

Survey / screener builder

Recruiting starts soon and you need a clear qualify / disqualify script.

Compose questions, preview the flow, export the instrument.

Example

Screen for recent online booking, patient or caregiver role, and tools used today.

Open toolRequest a facilitator